Consumer Resources
Useful links (page down for Automobiles, Auto Repair, Credit & Debt, Charities, Credit Reports, Computer and Internet Privacy, Do Not Call reigstry, Funeral Planning, Home Improvement, ID Theft, Landlord and Tenant Information, Legal Resources, Mortgages, Recall Information, Shopping Rights and Workplace Rights):
AUTOMOBILES
Massachusetts Office of the Attorney General:
Massachusetts Office of Consumer Affairs and Business Regulations:
Massachusetts Consumers’ Coalition:
Massachusetts Department of Transportation
Center for Auto Safety
Auto Safety, Recalls, Service Bulletins
Federal Trade Commission:
Renting A Car: What Everyone Should Know
Getting the most from your Car’s Warranty
National Highway Traffic Safety Administration
Auto Recalls, Highway & Vehicle Safety Standards, Crash Test
AUTO REPAIR
Massachusetts Office of Consumer Affairs and Business Regulations:
Massachusetts Consumer Guide: Mechanics of Auto Repair
CREDIT AND DEBT
Massachusetts Office of the Attorney General:
Massachusetts Office of the Attorney General
Debt, Credit, and Foreclosure Issues
Credit
Guide to Consumer Credit
Massachusetts Office of Consumer Affairs and Business Regulations:
Consumer Financial Protection Bureau:
Federal Deposit Insurance Corporation
Federal Trade Commission:
United States Financial Literacy Education Commission:
CHARITIES
Massachusettts Office of the Attorney General
Charities and Charitable Giving
Better Business Bureau
Wise Giving Alliance for Charities and Donors
CREDIT REPORTS
Federal Trade Commission
COMPUTERS AND INTERNET PRIVACY
Federal Trade Commission:
Computers and the Internet Privacy and Security
DO NOT CALL REGISTRY
Massachusetts Office of the Attorney General
National “Do not Call” Registry
Massachusetts Office of Consumer Affairs and Business Regulations:
Federal Trade Commission:
Federal Communications Commission (FCC):
Truth about Wireless Phones & the National Do-Not-Call List
FUNERAL PLANNING
Massachusetts Office of Consumer Affairs and Business Regulations
Consumers Guide to Planning a Funeral
Federal Trade Commission
Federal Trade Commission-Business Center
Complying With the Funeral Rule
HOME IMPROVEMENT
Massachusetts Office of the Attorney General:
Massachusetts Office of Consumer Affairs and Business Regulations:
Massachusetts Department of Public Safety
Construction Supervisor license verification site
IDENTITY THEFT
Massachusetts Office of the Attorney General
Massachusetts Office of Consumer Affairs and Business Regulations:
Federal Trade Commission:
Fighting back against Identity theft
LANDLORD AND TENANT INFORMATION
Massachusetts Office of the Attorney General:
Massachusetts Office of Consumer Affairs and Business Regulations:
Massachusetts Housing Court Department:
Massachusetts Trial Court Law Library:
Massachusetts Law about Landlord and Tenant
LEGAL
Franklin County Bar Association
Hampshire County Bar Association
Massachusetts Bar Association Referral 866-627-7577
Dial a Lawyer Program
Free legal questions answered:
1st Wednesday of the month 5:30- 7:30 (617) 338- 0610
Community Legal Aid
Legal Aid to Low-Income & Elderly Residents of Western MA
National Consumer Law Center
MA Office of Consumer Affairs and Business Regulations
MORTGAGES
Massachusetts Office of Attorney General:
Consumer Financial Protection Bureau Trouble Paying Your Mortgage-Explore options
Consumer Financial Protection Bureau
Valley Community Development Corporation (Valley CDC):
Building Community through Housing and Business Development
Franklin County Housing and Redevelopment Center:
Housing Consumer Education Center
Consumer Action Housing Help:
RECALL INFORMATION
US Consumer Product Safety Commission:
SHOPPING RIGHTS
Massachusetts Office of the Attorney General:
Massachusetts Office of Consumer Affairs and Business Regulations:
Massachusetts Office of Consumer Affairs and Business Regulations:
WORKPLACE RIGHTS
Massachusetts Office of the Attorney General:
Workplace Rights & Responsibilities